Does Happy = Engaged?


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Engagement eclipses workplace incentives.

Gallup research shows that keeping employees happy or satisfied is a worthy goal that can help build a more positive workplace. But simply measuring workers’ satisfaction or happiness levels is insufficient to create sustainable change, retain top performers, and improve the bottom line. Satisfied or happy employees are not necessarily engaged. And engaged employees are the ones who work hardest, stay longest, and perform best.

“If you’re engaged, you know what’s expected of you at work, you feel connected to people you work with, and you want to be there,” says Jim Harter, Ph.D., Gallup’s chief scientist of workplace management and wellbeing. “You feel a part of something significant, so you’re more likely to want to be part of a solution, to be part of a bigger tribe. All that has positive performance consequences for teams and organizations.”

Original article: http://businessjournal.gallup.com/content/163316/don-pamper-employees-engage.aspx

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